HCP Bot

Market problems

Lack of involvement in communication. Lack of strength and/or time from a specialist.

Low duration of F2F sessions. In a few minutes, it is necessary to convey key messages, work out objections, and demonstrate a presentation.

Low interactivity of communication. The doctor is "required" to read, see, visit something. There is no dialogue.

The "clutteriness" of traditional channels. E-mail, SMS, web have become channels oversaturated with communication from various brands and companies.

About the product

Medical chatbots are a useful tool for doctors, they are increasingly used in daily practice.

WITH THE HELP OF CHATBOTS, THE FOLLOWING FUNCTIONS ARE AVAILABLE TO THE DOCTOR:

Collection of complaints and anamnesis of patients
Preliminary diagnosis of patients according to programmed algorithms
Recommendation system for the preliminary selection of treatment methods
Personal diary with doctor’s notes with the function of reminders in the form of push notifications
Getting useful content from the manufacturer (checklists, research, videos, articles, news)
Obtaining information on drugs, including in a convenient dialog format (question-answer)

The functionality can be implemented on any dialog platform

Messengers are a native communication channel, interaction takes place in conditions of minimal additional effort (for example, transitions to mail, to the platform, etc.).

Specific functions can be developed based on the specialty of the CA and the needs of the client (for example, voice control).

Implementation options Linear or NLP chatbot

Linear	NLP chatbot
The behavior of the bot is determined by the specified scenarios Perform a limited number of actions Interaction by keywords or given queries Quick to implement, suitable for starting work with chatbots	Chatbots created using AI technologies Are able to conduct a full-fledged dialogue with the user They support communication in a free format They are trained on company data and understand specific vocabulary The possibility of self-study