Privacy Policy

2. Basic Concepts Used in the Policy

2.1. Automated Processing of Personal Data – the processing of personal data using computer technology;

2.2. Blocking of Personal Data – the temporary cessation of processing personal data (except in cases where processing is necessary to clarify personal data);

2.3. Website – cleverbots.ae.

2.4. Personal Data Information System – the entirety of personal data contained in databases, with the provision of information technology and technical means for their processing;

2.5. Depersonalization of Personal Data – actions that make it impossible to determine the affiliation of personal data to a specific User or other subject of personal data without additional information;

2.6. Processing of Personal Data – any action (operation) or set of actions (operations) performed with personal data, using automation or without such means, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transmission (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data;

2.7. Data Controller – Cleverbots, conducting the processing of users’ personal data;

2.8. Personal Data – any information directly or indirectly related to a specific or determinable User of the website https://cleverbots.ae;

2.9. User – any individual or legal entity that has agreed to the terms outlined in this Policy.

2.10. Provision of Personal Data – actions aimed at disclosing personal data to a specific person or a specific group of individuals;

2.11. Dissemination of Personal Data – any actions aimed at disclosing personal data to an indefinite group of individuals (transmitting personal data) or providing access to personal data to an unlimited circle of individuals, including making personal data public in mass media, placing in information and telecommunication networks, or providing access to personal data by any other means;

2.12. Destruction of Personal Data – any actions resulting in the irreversible destruction of personal data with no possibility of further recovery of the content of personal data in the personal data information system and/or the destruction of material carriers of personal data.

3. List of Personal Data for Which the User Provides Consent to the Operator:

• Last name, first name, and patronymic;
• Mobile phone number;
• Email address;
• The IP address of the User’s device;
• Data from “cookies” files;
• Information about the User’s web browser;
• Date and time of access to the Website;
• Addresses of requested pages on the Website;
• User’s device type (mobile or PC).

3.1. Additionally, the website collects and processes depersonalized data about visitors (including “cookie” files) using internet statistics services (Google Analytics, and others).

3.2. The aforementioned data are collectively referred to as “Personal Data” throughout the Policy.

4. Purposes of Personal Data Processing

4.1. The purpose of processing the User’s personal data is the conclusion, execution, and termination of civil contracts; providing the User with access to services, information, and/or materials contained on the website https://cleverbots.ae.

4.2. Additionally, the Operator has the right to send notifications to the User about new products and services, special offers, and various events. The User can always opt out of receiving informational messages by sending an email to the Operator at info@cleverbots.ae with the subject line “Opt-Out from Notifications about New Products and Services and Special Offers.”

4.3. Depersonalized data of Users collected using internet statistics services are used to gather information about Users’ actions on the website, improve the quality of the site, and enhance its content.

5. Legal Grounds for Processing Personal Data

5.1. The Operator processes the User’s personal data only if they are filled out and/or submitted by the User themselves through special forms located on the website https://cleverbots.ae. By filling out the corresponding forms and/or submitting their personal data to the Operator, the User expresses their consent to this Policy.

5.2. The Operator processes depersonalized data about the User if permitted by the User’s browser settings (enabled cookie storage and use of JavaScript technology).

6. Procedure for Processing Personal Data (Confidentiality)

6.1. Within the scope of the provided consent to the Operator, the right is granted to carry out any actions with the User’s personal data, including but not limited to collection, systematization, accumulation, storage, clarification (updating, modification), use, transmission, depersonalization, blocking, destruction, as well as other necessary actions with personal data in accordance with the current legislation.

6.2. The processing of the User’s personal data is permitted through the use of the following primary methods (not limited to): storage, recording on electronic media and their storage, compilation of lists, and labeling.

6.3. The processing of the User’s personal data is permitted without the use of automation tools in accordance with the current legislation.

6.4. The processing of the User’s personal data under this Agreement is carried out without notifying the authorized body for the protection of the rights of personal data subjects since:

6.4.1. The User’s personal data processed by the Operator is obtained in connection with the conclusion and execution of this Policy, with the User being a party, while the personal data is not disseminated or provided to third parties without the User’s consent. It is used solely by the Operator for the execution of this Policy and the conclusion of other agreements and arrangements with the User.

6.4.2. The User’s personal data obtained by the Operator is processed without the use of automation tools, i.e., with the direct participation of a person, in accordance with federal laws or other regulatory legal acts that establish requirements for ensuring the security of personal data during their processing and for respecting the rights of personal data subjects.

7. Procedure for Collection, Storage, Transfer, and Other Types of Personal Data Processing

The security of personal data processed by the Operator is ensured through the implementation of legal, organizational, and technical measures necessary to fully comply with the requirements of the current legislation in the field of personal data protection.

7.1. The Operator ensures the confidentiality of personal data and takes all possible measures to prevent unauthorized access to personal data.

7.2. The Operator guarantees that users’ personal data will not be transferred to third parties except in cases related to the execution of the current legislation.

7.3. The processing period for personal data is indefinite. The User may revoke their consent to the processing of personal data at any time by sending a notification to the Operator via email to the Operator’s email address info@cleverbots.ae with the subject line “Revocation of Consent to the Processing of Personal Data.”

7.4. The Operator undertakes to inform the User promptly in case of unauthorized disclosure of the User’s personal data or in case of loss of such personal data.

7.5. In the event of loss or disclosure of Personal Data, the Operator is not liable if the personal data:

7.5.1. Became public domain before its loss or disclosure.

7.5.2. Was obtained from a third party prior to its receipt by the Operator.

7.5.3. Was disclosed with the User’s consent.

8. Final Provisions

8.1. The User can obtain any clarifications regarding questions related to the processing of their personal data by contacting the Operator through the email info@cleverbots.ae.

8.2. Any changes to the policy of personal data processing by the Operator will be reflected in this document. The policy remains in effect indefinitely until replaced by a new version.

8.3. The current version of the Policy is freely accessible on the Internet at the address https://cleverbots.ae.

8.4. By using the Website, the User agrees that they have read, understood, and fully accepted all the terms of this Policy.

8.5. In case of disagreement with the terms of this Policy, the User is obliged to cease using the Website.