Voice skills

Voice skills

About the product

Voice skills are a trend in conversational artificial intelligence.

  • 80% of people communicate with voice assistants
  • more than 500,000 smart speakers were sold in 2021
  • ~ 85% of smart speakers have a voice assistant

Voice skill is an additional channel and interface for interacting with consumers.

  • Voice Recognition (ASR). Technology for translating voice into text for further processing by algorithms.
  • Custom Mechanics. Skill functionality allows for implementing creative out-of-the-box mechanics for quality communication with users.
  • Wide coverage. The audience of [platform name] comprises over 45 million users.
  • Natural Language Processing (NLP/NLU). Enables understanding user questions and finding the necessary answers.
  • Text-to-Speech Synthesis (TTS). Using pre-recorded or synthesized replicas for communication with users.
  • Integration. Implementation of functionality with integration into internal company systems is possible.

We develop skills based on one or several platforms:

  • Alexa
  • Siri

Stages of work

Analytics

We analyze the functionality of the skill and form the architecture of the solution

Development of a flowchart

Based on analytics, we form a flowchart with scenarios of user interaction with the skill

Skill Development

Programming the scenarios of the skill

Testing

We are launching a closed skill testing to check the functionality

Passing verification

We send the skill to check compliance with the conditions of the site before the release in the catalog

Launch

We publish the skill in the skills catalog and open access to users

Possibilities

Conducting promotional campaigns

Improving the convenience of customer interaction with the company

Building a brand image and increasing customer loyalty

Direct sales

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